Privacy Policy

PRIVACY POLICY 

1. General provisions

1.1 SAINT DI & CO DOO NOVI SAD, 7a Novosadska street, company number: 21081540, tax identification number: 108856121 (“Saint Di”) Privacy Policy is a part of Terms and Conditions and it applies to all technical devices, websites, mobile applications, software solutions and other software that are operated and/or owned by Saint Di (“Services”).

1.2 For the purpose of providing smooth and efficient functioning of the software solution “OrderEngine” and www.orderengine.io website, “Saint Di”, the owner, can collect, process, use, store, transfer and reveal certain user data.

1.3 “Saint Di’s” business activities and “OrderEngine’s” work are under the sole control of “Saint Di”.

1.4 “Saint Di” Privacy Policy is applied regardless of how Services are accessed.

1.5 You can ask “Saint Di” at any time to provide you with the insight and access to your data within the reasonable time frame. 

2. Personal data and data on entrepreneurs and companies

2.1 If you are using Services, there is a possibility that “Saint Di” will collect and/or come in contact with the information on natural persons and legal entities, such as: name and surname/business name, address/registered office, telephone number, bank account number, company code, tax identification number, as well as the information you provide and other publicly accessible information. 

3. Data on using services 

 3.1 When it comes to using Services on your devices, there is a possibility that “Saint Di” will collect and/or come in contact with information such as: device ID, cookies, location information, time and duration of using services, hardware and software model of the devices on which you are using services, email address, license key, your user account data (account login email and password) and third party data on users within your account, data on access to the internet network and device memory, as well as the information you provide and other publicly accessible information. 

3.2 “Saint Di” collects and/or can come in contact with all other information that are publicly disclosed by the law, that are publicly available and/or published by you. 

3.3 “Saint Di” collects and/or can come in contact with information of public importance referred to in Articles 1, 2 and 4 of the Law on Free Access to Information of Public Importance, with full protection of personal privacy rights in accordance with the Article 14 of the Law on Free Access to Information of Public Importance. 

3.4 In accordance with the Article 16 of the Law on Personal Data Protection, “Saint Di” shall not collect particularly sensitive data referring to nationality, race, gender, language, religion, affiliation to a political party, union membership, health condition, receiving social welfare and criminal act conviction. 

3.5 “Saint Di” can perform analysis and collect reports about the work of the software. 

3.6 Cookies Policy is a part of Privacy Policy. Website www.orderengine.io uses cookies, which are small files containing a string of characters that a website leaves on your hard drive so as to improve your internet search. You can choose to reject cookies from www.orderengine.io website at any time by changing the settings on your computer and internet browser. In such case, there is a possibility you will not be able to access certain website parts.

4. Disclosure of data

4.1 We may disclose your data to “Saint Di” employees, investors, related third parties and third parties that “Saint Di” hires for business purposes.

4.2 We may disclose your data with state authorities and other legal entities in the event of insolvency, liquidation or bankruptcy of “Saint Di”, as well as in the event of status changes of “Saint Di”, in accordance with the Law of Companies and the Law on Bankruptcy.

4.3 We may disclose your data in special circumstances if that is stipulated by the imperative legal provisions, and especially in the cases stipulated by the Criminal Code and Criminal Procedure Code.

4.4 In the cases not covered by Privacy Policy and imperative legal provisions, we may disclose your data to other natural persons and legal entities at your request or in case you give consent.

4.5 Our services are not connected with the use of your social networks accounts, thus the connection and exchange of the data collected between the Services and such accounts is not part of Saint Di’s business model and Privacy Policy. As the user of such accounts on social media networks, you are obliged to get information from the social media network operators about every possible data exchange conducted in such way.

4.6 If you object to such data collection, validation, processing, knowing, accessing and/or using your data in accordance with Privacy Policy, please do not visit www.orderengine.io website and do not use “Saint Di’s” Services.

5. Purpose of data usage

5.1 In accordance with Privacy Policy, “Saint Di” can use users’ data to:

  • manage the Services;
  • provide the guaranteed features of the Services you are using;
  • address potential deficiencies and improvements according to your user needs, and provide the content supported by the Services;
  • provide maintenance and support for the proper and reliable Service functioning;
  • send administrative electronic notifications, especially if you forget your login data;
  • undertake preventive actions in potential cases of Service misuse or damage infliction to “Saint Di”;
  • evaluate and analyze Services functionalities in order to optimize the work process and improve our Services daily.

6. Data protection

6.1 “Saint Di” data protection implies cryptosecurity of the data, which implies cryptography and information management, in accordance with the norms and professional standards in the cryptosecurity area.
 
6.2 “Saint Di” is conducting its business operations by using the technology that enables it, within its scope of business, to undertake formal and physical cryptography of the data collected, with the attention of a good expert in accordance with Company Law and the Law on Information Security, and all with the purpose to protect the right to privacy and related rights and freedoms. We emphasize that transfers and exchange of data and information on a global level conducted via the internet and wireless networks can never be completely safe.
 
6.3 “Saint Di” takes all the precautionary mechanisms to protect your data in accordance with the provisions of the Law on Personal Data Protection, the Law on Information Security and the Law on Free Access to Information of Public Importance. The requirements for collection and processing of personal data, the rights of persons and the protection of persons whose data are collected and processed, the protection restrictions, the procedure before the competent authority for protection, data security, records, transferring the data from the Republic of Serbia and supervision are regulated by the imperative provisions of the Law on Personal Data Protection.

7. Duration of data storage

7.1 “Saint Di” will store your information only for the time period necessary for proper Services functioning, for the duration of the contract between you and “Saint Di” and for the time period required by positive imperative regulations, after which the data will be deleted permanently.

8. Consent to international data transfer 

8.1 By using the Services, you agree to international data transfer outside the Republic of Serbia, in accordance with Privacy Policy, Article 53 of the Law on Personal Data Protection, Convention for the Protection of Individuals with Regard to Automatic Processing of Personal Data, other positive imperative regulations and ratified international conventions
 

9. Updates and upgrades of Privacy Policy 

9.1 By using the technical Services, you agree to our Privacy Policy and you declare by your own free will that are you are familiar with its provisions and that you give your consent for your data to be used for the purpose and manner described in Privacy Policy.
 
9.2 You are obliged to stay up to date with Privacy Policy as by using the Services you agree to new provisions according to the updated Privacy Policy. The updated and current version of Privacy Policy is always available at www.orderengine.io website, as well as in “OrderEngine” mobile application.
 
9.3 Privacy Policy last updated on 9th October 2023.
 

10. Contact

10.1 You can contact us via the email [email protected] for all questions, suggestions and clarifications. You can also contact us in written form via letter or come in person at:
SAINT DI & CO DOO NOVI SAD
7a Novosadska street, apartment B27
21208 Sremska Kamenica